High Country Trail Rides — Travel Agency in Salmon Arm

Reviews of High Country Trail Rides

• Anthony

  Added 2016.10.03

  Unfortunately the woman running the place was rude and uptight. She was late by about 20 mins. She was cranky with the guests. The views we're not great. I'm worried the horses are not treated well. No water in the area for them. Over all i would not go back.
• Luke

  Added 2015.11.14

  I went here with my dad and there was only 1 lady working there and she was really mean. The girl on the phone quickly said why don't we change your time when she doesn't even know who we are.The lady that was on another ride came 10-20 minutes late. They say come 20 minutes early but no ones there how are we supposed to say we are here when the lady on the phone says lets change the time and the lady on a another ride is 10-20 minutes late? Their work is really poor and I really don't recommend this to large or even small families it's a waist of your time and your vacation gets ruined. Leaves sad faces and sometimes even crying. If this plan gets ruined then go to the water park in Salmon Arm because that's what we did and we had lots more fun. Please do not go there or else it will be a waist of your time. And there was another mom with a girl and they got upset too. The lady that was 10, 20 minutes late said she had to saddle 10 horses for the people that booked their trail on phone. They don't care about the people who booked it online. They also don't have time to tell them that they can't do their ride. This really disappoints me and shouldn't be real.
• Zachary

  Added 2015.07.04

  ***BUYERS BEWARE***
• Joshua

  Added 2015.06.26

  The view was ok. The horses were great. The owner has trained them very well.
• Logan

  Added 2014.10.28

  My family had an amazing trail ride. The guide (and owner I believe) was incredibly good with my kids, one was a reluctant and grumpy rider and the other was overly excited and extremely chatty. She was wonderful with both of them and it allowed us adults to just enjoy the experience. We left a little later than our appointment time but it did not result in the ride being rushed at all. Great family activity.
• Julian

  Added 2014.06.06

  Went there with my 11 year old son, booked online were from Vancouver. Showed up 20 min early as there was a group just ending their ride. "She" The older guied asked us to wait as she needed to water her horses, we said yes of course. She stated she had been expecting us. We were excited and smiled as we were the first two there. Then a family of four showed up then two women. She got us to fill out forms, then as she was counting horses "she" said to my son and myself why didn't we tell her we were going to ride. I told her we did as we were the first two there, she said we didn't. We ended up leaving my poor son was very disappointed and felt hurt, she was very rude and very unorganized for sure and to make like she never saw us and to be like that to a child was pretty sad. I will never ever go back there, she asked if we could rebook tomorrow at 11 am I said our check out was at 11 and she rudely said well you can check out earlier. I would not recommend going to High Country Trail Rides.
• Robert

  Added 2013.11.20

  and unnecessary. Please avoid this place at all costs!
• Angel

  Added 2013.11.11

  This is my first reveiw EVER and if I can help just one person avoid this rude woman it will put my heart at ease. My husband booked a 7pm ride at High Country Trail Rides for me and my sweet little girls. Another lady and her daughters were waiting as well. The owner Lois, was 25 mins late and the trail ride started 45mins late so we got back when it was dark. There was no bathroom facility in sight and the other lady asked me where they could go potty before the ride so both of our girls had to go in the bush. Nobody was there to give any info so both of us moms had filled out the paperwork before the last trail riders came back and the Lois started reprimanding us for not filling it out all on the same page. As we were getting on the horses she started commenting about us not knowing how to speak English because we didn't hear what she was saying and she started with the condescending remarks, telling us to do one thing and then yelling at us to do the opposite "Don't pull on the reigns, the horses know these trails" and then yelling at my daughter to "Pull the reigns to steer the horse or they'll just go off" Micromanaging most of the ride she got off her horse, aggressively grabbed the reigns from my daughter's hands and said "I told you to put your hands here, it's so simple but if you can't listen to my instructions I'll just lead you with my horse!" I could tell my daughter was about to burst into tears so in a very firm voice I told her "She is a very sweet girl and you do not need to be rude to her". I couldn't enjoy the ride, as the way she treated us was so upsetting